Terms of Service
These terms govern your use of PromptMate and our AI-powered prompt enhancement services.
Last updated: August 16, 2025
Quick Summary
- • You must be 13+ years old to use our service
- • Use our service responsibly and legally
- • Premium subscriptions can be canceled anytime
- • We provide the service "as is" with reasonable effort for uptime
- • Disputes are resolved through arbitration
1. Agreement
By accessing or using PromptMate ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
Important: You must be at least 13 years old to use PromptMate. If you are under 18, you need parental or guardian consent.
2. Service Description
What We Provide
- • AI-powered prompt enhancement for better results
- • Prompt history and organization tools
- • Browser extension for seamless integration
- • Premium features for advanced users
Service Availability
We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. Maintenance, updates, and technical issues may occasionally affect availability.
3. User Accounts
4. Acceptable Use
You May
- • Use our service for personal or commercial purposes
- • Enhance prompts for any legal use case
- • Share enhanced prompts with others
- • Provide feedback and suggestions
You May Not
- • Use the service for illegal, harmful, or malicious purposes
- • Generate content that violates laws or regulations
- • Attempt to reverse engineer or hack our systems
- • Create prompts for spam, harassment, or abuse
- • Overload our systems with excessive requests
- • Share your account credentials with others
5. Subscriptions and Payments
Premium Subscriptions
- • Subscriptions are billed monthly or annually
- • Payment is processed securely through Stripe
- • Prices may change with 30 days notice
- • Cancellation takes effect at the end of the billing period
Refunds
We offer refunds within 14 days of purchase for annual subscriptions. Monthly subscriptions are non-refundable but can be canceled at any time.
Free Tier
Our free tier provides limited access to core features. We may modify free tier limitations at any time with reasonable notice.
6. Intellectual Property
Your Content
You retain ownership of your original prompts and any content you create. Enhanced prompts generated by our AI are yours to use freely.
Our Service
PromptMate, our technology, and our brand are protected by intellectual property laws. You may not copy, modify, or distribute our service without permission.
7. Disclaimers
8. Limitation of Liability
To the maximum extent permitted by law, PromptMate shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses.
Our total liability to you for any claims arising from these terms or your use of the service shall not exceed the amount you paid us in the 12 months preceding the claim.
9. Termination
By You
You may terminate your account at any time by contacting our support team or using the account deletion feature in your dashboard.
By Us
We may terminate or suspend your account immediately if you violate these terms or engage in harmful behavior. We will provide notice when possible.
10. Dispute Resolution
Contact Us First
Before pursuing legal action, please contact us at support@promptmate.com to resolve any disputes informally.
Arbitration
Any disputes that cannot be resolved informally will be settled through binding arbitration in accordance with the rules of the American Arbitration Association.
11. Changes to Terms
We may modify these terms from time to time. We will notify you of material changes by email or through our service. Your continued use after changes constitutes acceptance of the new terms.
12. Contact Us
If you have questions about these terms, contact us:
Company:
PromptMate, Inc.
www.promptmate.com
Support:
Email: support@promptmate.com
Legal: legal@promptmate.com