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PromptMate

PromptMate

Privacy Policy

Privacy Policy

We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.

Last updated: August 16, 2025

Quick Summary

  • • We only collect data necessary to provide our prompt enhancement service
  • • Your prompts are processed securely and not stored permanently
  • • We never sell your personal information to third parties
  • • You can request data deletion at any time
  • • We comply with GDPR, CCPA, and other privacy regulations

1. Information We Collect

Account Information

When you create an account, we collect:

  • • Email address
  • • Password (encrypted)
  • • Account preferences

Usage Data

To improve our service, we collect:

  • • Number of prompts enhanced
  • • Feature usage patterns
  • • Error logs (anonymized)
  • • Browser type and version

Prompt Data

Your original prompts are processed temporarily to generate enhancements. We do not store your original prompts after processing, and enhanced prompts are stored only for your prompt history feature.

2. How We Use Your Information

Service Delivery: Process your prompts and provide enhanced versions
Account Management: Maintain your account and subscription status
Communication: Send service updates, security alerts, and support responses
Improvement: Analyze usage patterns to enhance our service
Legal Compliance: Meet legal obligations and protect user safety

3. Data Security

We implement industry-standard security measures to protect your data:

Technical Safeguards

  • • AES-256 encryption for data at rest
  • • TLS 1.3 encryption for data in transit
  • • Regular security audits
  • • Access controls and monitoring

Operational Safeguards

  • • Limited data access on need-to-know basis
  • • Employee security training
  • • Incident response procedures
  • • Regular backup and recovery testing

4. Data Sharing

We Do Not Sell Your Data

We never sell, rent, or trade your personal information to third parties for monetary or other valuable consideration.

We may share limited data only in these specific circumstances:

Service Providers: Third-party services that help us operate (payment processing, hosting, analytics)
Legal Requirements: When required by law, court order, or to protect rights and safety
Business Transfer: In case of merger, acquisition, or sale of business assets

5. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of your personal data
Correction: Update inaccurate or incomplete data
Deletion: Request deletion of your personal data
Portability: Export your data in a standard format
Restriction: Limit how we process your data
Objection: Object to certain types of processing

6. Data Retention

Account Data

Retained while your account is active and for 30 days after account deletion.

Prompt History

Enhanced prompts stored for up to 1 year or until you delete them.

Usage Analytics

Anonymized usage data retained for up to 2 years for service improvement.

7. International Data Transfers

Our services operate globally. Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses and adequacy decisions where applicable.

8. Contact Us

If you have questions about this privacy policy or want to exercise your rights, contact us:

Company Details:

Entity: PromptMate, Inc.

Website: www.promptmate.com

Privacy Contacts:

Officer: privacy@promptmate.com

Data Protection: dpo@promptmate.com

Response Time: Within 30 days

9. Policy Updates

We may update this privacy policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of our service after such changes constitutes acceptance of the updated policy.